The ShowMojo Blog



MUST SEE Listings Gallery and Watermarking Updates

  Stop Online Listing Scammers Is it just us, or do Craigslist and Facebook produce as much Online Listing Fraud as they do leads? Hey Zuck, where’s the fraud-opt-out button? What? Right next to the don’t-sell-my-data button? Right. Guess that’s why we can’t find it. No, this isn’t a tangent. It’s diagonal watermarking. ShowMojo’s latest watermarking…

LIVE ANSWER UPGRADE Lets You Answer Back

The Live Answer Mission For every prospect with the undeterrable urge to speak to a human, Live Answer gives them their three minutes of fame, then channels their showing details directly through ShowMojo’s high touch automation. Easy peasy. Except when a prospect asks if you’ll accept two well-behaved ferrets and a wing-clipped Eurasian eagle-owl. Or…

PRICE REDUCTION and Introducing MojoLock G3

Better than Ever Our updated MojoLock G3 is new and even more affordable. It’s priced $10 less than the original. And that is before the volume discounts. Basically there’s nothing that beats that. New Battery Backup The MojoLock G3 takes another step away from physical keys with a Micro USB battery backup. (Of course you…

ONE NEW FEATURE to Simplify Pre-Showing Screening

Does your ShowMojo account have multiple showing questionnaires? Do you ask for different screening details depending on the neighborhood? Do some municipalities ban questions about rental history, but others don’t? Do some agents have special questions they want answered for their showings? Then today is a great day for you and your team. Conditional Screening…

EVEN LOWER Live Answer Pricing (And One More Thing)

Our announcement in June for the new Flat Listing-Based Live Answer Pricing was a blowout success. So we’re at it again, by lowering the pricing for each tier, and adding a new 51-plus tier. New Pricing Per On-Market Listing $10 per listing per week for 1 on-market listing $8 per listing per week for 2…

NEW FEATURES to Nurture Your Prospects for Years

Leads don’t grow on trees like they used to. That’s why ShowMojo has dynamic prospect nurturing to help make the most of your current leads. But here’s a standout new feature for customers who have been with ShowMojo a year or longer. As of today, ShowMojo can nurture your leads from a year in the…

NEW FEATURES for Self-Show Security

In our new normal of social distancing, self-showings have become even more widespread. That’s great, as it helps everyone easily and safely carry on with residential leasing. So what’s the opposite of great? Self-show scammers are getting shockingly aggressive in their tactics. And the makeup of these scammers may be shifting to bad actors who…

Get EVEN MORE Engagement from Your Existing Leads

Getting rental leads isn’t what it used to be. That is, paying thirty bucks for twenty words wedged at the bottom of the page 42 classifieds section. Well, it’s also not what it used to be five years ago – the Craigslist top-posting frenzy. Nor what it was two years ago – free leads-a-plenty from…

New EVEN BETTER Live Answer Pricing

What is Live Answer? Live Answer is an on-demand always-available service that answers the phone when (and only when) a prospect wants to speak to a live person. Live Answer: Qualifies and schedules every caller. Sends the scheduled prospect through ShowMojo’s automation for showing confirmation, nurturing and cross-marketing. All scheduling is done based on the…

Introducing the Mother of New Features

We’re stuffing hundreds of new ideas about Leasing Automation into this one newsletter, tying it up in a bow, and gifting it to you. Impossible? Impractical? Hyperbolic? Yes. But oh so true. Got an Idea? Introducing ShowMojo’s shiny new Propose a Feature Extravaganza. Search proposals submitted by others. Easily peruse trending features. Vote or comment…

NEW Auto-Reply Templates to Assist with COVID 19

Approaches to leasing are changing rapidly in our “new normal”. We are quickly updating ShowMojo to help everyone better adjust to these changes. This week, we have major updates to auto-reply email and text message templates. We even consolidated all the relevant settings on the Listing Site Settings page. Fully Customizable Everything Now, whenever a…

Prepare Your Team for Remote Work During Coronavirus

Sorry folks, but there’s no sales pitch this week. Instead, we hope to provide a little assist to our brick-and-mortar-business friends as you navigate the next couple months. ShowMojo has been a fully-remote company since 2015. Also relevant, over the previous weeks, we have already experienced Coronavirus in staff members’ home countries. We have had…

MojoLock March MADNESS Smartlock Sale

MojoLock is a reliable, affordable and secure smartlock that does not require an internet connection. If you are new to the Smart Access Revolution then this is the best time to give MojoLock a try. Or, if you’ve already ordered dozens of MojoLocks and love them, this is an opportunity to have a few more…

All New Features for YOUR Website

ShowMojo’s made some recent and significant updates to very positively: Boost the visual appeal of your website. Keep prospective renters on your website and boost your SEO. Ensure prospect renters schedule online and not clog your office phone, voicemail or inbox. Regardless of whether it is really new or just really important — we are…

Use LISTING BOOST to Maximize Your Marketing Spend

Perhaps you are a long-time spender on paid marketing. Or, quite unfortunately, you are a hapless unsuspecting newcomer who runs a single family property management company in Delaware, Illinois, New Hampshire, North Carolina, South Carolina and Tennessee – and got that Unhappy New Year’s call from you-know-who. Either way, we’ve got just the thing to…

A Listings Love (News)Letter

And that’s the theme of the week, folks. It’s all about making marketing and management of your listings easier. No, we didn’t wait until the fourteenth of February for this theme. Because everyone would be too busy eating heart-shaped pizza and wouldn’t have time to read it anyway. More Love for Your Online Ads For…

Get CRITICAL Insights into Your Leasing Funnel

Trend Analysis and Ratios Want to see your lead-to-conducted-showing ratio over time? Or average showings per listing per week? Our new Divide By option on the Trend Analysis Report makes this super simple. This feature automatically calculates the ratio of any two metrics. Get powerful insight into lead flow and prospect behavior – insights that…

Magnificent MojoLock Upgrades

MojoLock is the most secure, most affordable Smart Access solution out there. To that end, our first major round of updates is all about Smart Access. Unlock Via Bluetooth Your showing agents and staff no longer need access codes to enter a home. They can lock and unlock the MojoLock directly from the ShowMojo Mobile…

The Nifty Yet Nitty Gritty Newsletter

What a month it’s been. We announced MojoLocks, a ShowMojo Mobile App, must-have SEO Website Integration, and the rollout of a Comprehensive Rental Application Feature-Set. No more moonshots this week. But we have some detail-oriented updates to help put a skip in your step and a grin on your face. More Trend Analysis We are…

Get a Listings Gallery Upgrade and KEEP YOUR SEO

Keep Renters on Your Website and Retain Your SEO Do you want the ShowMojo listings gallery on your website, but also want to: Keep renters on your website while they schedule showings and look for other places? Retain all the SEO benefit from renters who start looking at listings from your website? More tightly (and…

HOLY DOUBLE BETA: Application Fees and Applicant Screening!!!

Do the Application Fees Happy Dance Got a third-party system to collect your application fees? Not anymore. Still taking checks? It’s almost 2020. Make and meet your New Year’s resolution now. Collect application fees directly within ShowMojo. Prospects pay by credit card right when they sign off on their rental application. You decide the application…

New FEATURE Trick or TREATS!!!!

It’s Hallow-what? No, we didn’t see that coming. We were heads-down on a spectacular groundbreaking feature announcement. But since everyone’s busy attending to their little ghosts and ghouls – or just being ghoulish themselves – the spectacular groundbreaking feature announcement just got quantum-realmed into next week. Instead, we’ve got our made-in-China pumpkin bucket. And we’ve…

FINALLY … A ShowMojo Mobile App

But don’t sing Hallelujah just yet…. The Minimum Viable Product Our first mobile app is like almost every ShowMojo first – from ShowMojo PHONE, to Live Answer, to Lockbox Self-Show Insurance, to Autonomous Scheduling. It’s super simple to start, with enough functionality to add value. And upon that very solid foundation, we will build even…

NEW Smart Access PRODUCT LAUNCH: MojoLock

Digital Access Just Got Smarter Have you ever considered a late-night, aisle-25, hardware store tryst between a digital lockbox and a mechanical deadbolt? And the resulting lovechild smartlock? Then you’re reading the right newsletter. And we’ve even given it a name: MojoLock. What is MojoLock? MojoLock is a digital deadbolt focused on Smart Access. That’s…

THE REAL DEAL: Lockbox Self-Show Insurance

Introducing Lockbox Self-Show Insurance with the only first-party insurance, it’s easier than ever to protect your properties. First and Only We’re thrilled to announce the only true, first-party insurance for property managers who conduct digital lockbox self-showings. For just $12 per active lockbox per month, this insurance covers: Up to $5000 per incident with a…

Need Assistance with the Summer Showing Surge?

Does your team pride itself on individual, in-person showings? Pride aside, are individual in-person showings just something you do? Or – even with group showings and self-showings – is your team just overwhelmed by the summer crush? Do you use outside agents to conduct some of your showings? Would you like to make this super…

NOT ANOTHER Daily Performance Alert Blog

ShowMojo’s Got Your Back OK. There’s a disconnect here. The open metrics for the last blog on Daily Performance Alerts were the worst we’ve ever seen. A total downer. An ego emasculator. Like being flattened with a two-ton heavy thing. So what does one do in the face of such adversity? We double down on…

DAILY PERFORMANCE ALERTS: Are You Making the Most of Them?

ShowMojo’s Got Your Back We’re regularly updating ShowMojo’s Daily Performance Alerts. These alerts cover listing syndication, showing agent performance, and the very rentability of your units. Daily Performance Alerts catch errors and issues that could otherwise extend on-market times by weeks. Review Your Alert Settings Read the Knowledge Base Articles Alerts to Agents and Anyone…

Who’s Your PRIMARY Showing Agent?

Hopefully there’s no easy answer – because everyone is so great. Pick a Primary Listing Agent Let’s talk about your leasing team. Does each agent take point on a specific listing? Are other agents readily available to mop up any showing overflow? Or would you like a leasing team that works like that – effortlessly?…

Do You NEED to Answer Your Leasing Calls? (NEW FEATURES)

With ShowMojo, the answer is unquestionably and unequivocally no. You do not need to answer a single leasing call. That’s why there’s ShowMojo PHONE to automatically answer every single renter call. But we know you might choose to answer your leasing calls for an even higher touch experience. Who Answers When No One Else Can?…

EMERGENCY RESCHEDULE: Read This Now (New Feature)

What’s the Emergency? Blizzard? Polar vortex? Flood? Hurricane Craig? Surprise visit from the mother-in-law? Whatever the emergency, with a few clicks you can now ask all showings during a given time period to reschedule. How’s That Work? When you have a real emergency, ShowMojo: Cancels the relevant showings. Communicates your custom message to the prospect…

The Most Fantastic ShowMojo Feature No One Knows About

No. It’s not a goat catapult. Incomplete Screening Intercept Did you know ShowMojo PHONE automatically answers and resolves calls from prospects running late or prospects who arrive early to their showing? Well, ok, that’s like 2016-old news. Now we’ve updated Late Showing Intercept to also assist prospects who haven’t completed their screening questionnaire or submitted…

Running Late? We’ve Got Just the NEW FEATURE for You!

It happens to the best of us. Lost keys. Traffic jam. Coffee travel mug malfunction. One way or another, the day’s showing schedule crashes into a goat rodeo matinee. Until now. Thanks to our new one-click fix: Running Late. Just tell ShowMojo how late you’ll be (example: 15 minutes) and for how long (example: the…

ANNOUNCING: Promo Banners Mojo and Scheduling Pop-Over Magic

Promote Practically Anything with Listing Banners You can now add customizable promo banners to your individual listing and gallery pages. Choose from: A Featured Listing banner that pins the listing to the top of your listings gallery. A Coming Soon banner that automatically appears based on the available date and schedulability of the listing. Any…

AUTONOMOUS NOW: Effortless and Efficient In-Person Scheduling

Go Autonomous! We have made it super simple to test-drive Autonomous Scheduling. And – in the highly improbable scenario that Autonomous Scheduling doesn’t save you time and gas-cash – you can effortlessly switch back to your old scheduling approach. First, you will need Autonomous Scheduling Enabled on Your Account. Why this extra step? Well, were…

Even More NEW Listing Gallery FEATURES

With Individual Agent Galleries, Sales Listings Galleries, Listing Group Galleries and even Multi-Account Galleries we would have thought the job was done. Alas. It seems there’s always more to do. Even More (and Even Less) Maps We’ve added a map to the mobile listings gallery, so prospects can see the location of all your on-the-market…

The BIG DATA Betas BIG ANNOUNCEMENT

  Wow, is ShowMojo sitting on a lot of data. So much so, it’s a bit shameful. Mind you, we don’t mean election-throwing big data. Nor the shame of your wireless carrier Selling your Real-Time Location to darn near anybody. It’s just that we shouldn’t keep all this data to ourselves. So here are a…

Have You Put DAILY PERFORMANCE ALERTS to Work for You?

Think of these like your morning alarm – except the opposite. We want you in bed, sleeping soundly. Not worried about getting up to find out what you missed. Alerts That Matter ShowMojo emails Daily Performance Alerts each weekday morning about several risk factors on your account, including: Listing Setup and Syndication: so you can…

NEW FEATURES for Showing Agents

Three-quarters of all ShowMojo-scheduled showings are in-person showings – not lockbox-based self-showings. Our hats off to all the showing agents out there who make this possible. We know it’s not as good as gas money – but here’s a tank-full of features to make your lives easier. New Scheduling and Showing Features More Details on…

Treats for Everyone!

Yes, we know Halloween was yesterday. We weren’t about to compete with all the yummy corn syrup and powdered-skim-milk products being flung from every doorway. So we chose to wait it out. Today’s newsletter is chock-full of bite-size new features that are actually good for you. And just like your Halloween candy bucket, there’s no…

Required Listing Updates FEATURE ANNOUNCEMENT

The Problem New listings – whether imported or ShowMojo-managed – go on the market all the time. And we know all-too-well that it’s a pain in the you-know-where to ensure each listing is configured correctly. Perhaps you’re just too busy to keep it all straight. Perhaps the marketing person doesn’t have access to the current…

ANNOUNCING New Self-Show FEATURES

Are You an In-Person Showing Hold Out? You’re in good company. Three-quarters of all ShowMojo-scheduled showings are in-person showings (and not self-showings). Our next big thing for in-person showings was released just last month: the Autonomous Scheduling Beta. Feedback on Autonomous Scheduling has been off-the-charts positive. If you haven’t done so already, Participate in the…

NEW Advanced Player FEATURES for ShowMojo PHONE

Our last newsletter was about game-changing updates to Live Answer. The one catch was that Live Answer costs extra. (We’re still puzzling out how to get call center agents to work for free.) This newsletter is about advanced-level updates to ShowMojo PHONE. The great news here is that ShowMojo PHONE is included for free on…

GAME CHANGER Enhancements to Live Answer

Let’s Recap Live Answer is the one-and-only 24/7 on-demand call center that you can enable, disable and configure directly from your ShowMojo account. There’s no setup calls, minimum fees, nor contracts of any kind. You can enable Live Answer – at anytime you like – as fast as a prospective renter can schedule a showing…

Goodbye Drive Times Beta. Hello Autonomous Scheduling!

Does it feel like only three weeks ago that we announced the Drive-Time-Based Scheduling Beta? We don’t have the budget nor stamina for hundreds of millions in “autonomous” projects that build hype for ten years without actually shipping anything. So we had to settle on a three-week timeline – and something usable to go with…

MUST READ: Upgraded and Customizable Listing Activity Reports

If you use ShowMojo to automatically distribute weekly reports to your owners – or if you don’t but should – then we’ve got great news for you. More Intuitive Reports The details on each Listing Activity Report are now distributed into four, easy-to-understand tables: Recent Showing Activity: A straightforward metrics shot that includes leads collected,…

NEW BETA: Drive-Time-Based Scheduling

Introducing Something Awesome ShowMojo can now factor in traffic-aware drive times when scheduling alongside current showings. That’s in addition to ShowMojo’s existing, in-person scheduling features that already flex to your exact needs based on: Your actual availability (including avoiding busy times) and Your preferred showing approach (individual, clustered, grouped, etc.) Even better – these traffic-aware…

FEATURE UPGRADES: Text Messaging and Performance Reporting

Preview Photos on Text Messages Here’s something that has been on a slow rollout since the beginning of summer. You might not have noticed it – but your prospective renters most certainly have! ShowMojo text messages to prospects now include preview photos right in the messaging app. Do you need a visual? Besides the image…

NEW Listing-Based Showing Cluster Limits FEATURE

Listing-Based Showing Control Now you can restrict the total number of times a specific listing can be shown – per day and per week. These limits are for in-person showings – not lockbox-based showings. And the in-person limit applies no matter how many agents in your office (or even outside your office) are allowed to…

NEW FEATURE Theme of the Week: Canceled Showings

There’s only one outfit that can successfully pilot a newsletter about the joys of canceled showings. And, frankly, we know that’s not us. But that’s what product development stuck us with this week. Yes, with the pointy end. Hey, folks, don’t delete-swipe just yet! Canceled showings (lemons) are a huge prospect nurturing opportunity (with a…

Most Boring ShowMojo Newsletter Ever

No, not like the Boring Flamethrower. We are so insanely jealous of Boring. All we get to sell is digital lockboxes (and that’s only to the fraction of folks who don’t do in-person showings). More Support for Third Party Agents It’s summertime. That means lots of showings. It’s also when you might have to fall…

Announcing MORE Critical Leasing Alerts

Some days – we know how it goes. The summer leasing season can feel like running a relay race, blindfolded, through a four-story bouncy castle, while tumbling downhill. And these are the days you still have your sense of humor about you. These are also the days when you have no time to keep track…

URGENT DESIGN ALERT: Check Your Desktop/Notebook Schedule-a-Showing Pages

We just rolled out a system-wide update to all listing (schedule-a-showing) pages. This is for desktop and notebook browsers, continuing the Mobile-Based Redesign that began last year. The poor-and-frayed Great Recession 2011 style is forever gone. In its place – you’ll find a harbinger of the roaring 2020s. This Is Not Just about Pretty Well,…

FINALLY: Showing Notifications by Text Message

ShowMojo pioneered automated showing notifications by email back in 2011. Yeah, we’re kind of old. It was a big deal back then. Quite suddenly, there was no need to call the tenant before every showing. The awkward “I’m not asking for your permission” moments were gone. Even further gone – and with very good riddance…

ANNOUNCEMENTS on Multi-Family and Self-Showings

No, we are not proposing multi-family self-showings. That’d be all colors of crazy. New Property-Based Scheduling Options Hello, multi-family! We’re looking at you. Or single family with some multi-family. Or apartment communities. Or mobile homes. Well, fine, anyone who does in-person showings … we may be looking at you (but in a non-creepy way). Believe…

NEW STACKING FEATURE: This One’s for the Showing Agents

Seventy-five percent of showings scheduled through ShowMojo are accompanied, in-person showings. There’s no self-show lockbox or key-checkout involved. And that makes sense, since ShowMojo was built first to completely reinvent the in-person showing experience. Hats off to all the showing agents who – by using ShowMojo – help make this possible. We’re all in this…

ANNOUNCING Frequently Asked Questions

Do you need somewhere to answer common questions from prospective renters – somewhere that does not involve your voicemail or email inbox? And how about the ability to communicate directly to a prospective renter – apart from your owners or current tenants? All Things Asked and Answered Just like your rental listings, Rental Application, and…

Automated Location Verification (Say That Three Times Fast)

For Lockbox Self-Show Users A couple months back we announced Fraudulent Showing Auto-Detection, flagging and canceling. A few weeks back we rolled out Location Verification for digital lockbox self-showings. Then, a classic You Got Your Chocolate in My Peanut Butter eureka-like-fugue ensued. And, now, ShowMojo automatically verifies the prospect’s location at the listing on potentially…

Rental Applications, Application Criteria, and BETA Background Screening

Rental Applications (Beyond Beta) Rental application features are now available on all accounts. Here’s the skinny: You decide what goes on your application: employment, pets, vehicles, references, occupants, other income – we’ve got it all. You control the behavior of individual questions: mandatory, optional, or not needed. Add any questions you like: to any section.…

MUST HAVE Leasing Intelligence and ALERTS

Essential Alerts on Critical Issues ShowMojo now sends Daily Performance Alerts about several risk factors on your account, including when: A showing agent has less than 20 hours available in the next seven days to show one or more listings. A listing has no upcoming in-person showtimes due to lack of calendar availability. A listing…

NEW Showings, Showings and More Showings FEATURES

More Text-Based Communication Let’s start with the New Feature Nirvana gold standard – something that adds value, is completely automatic, and requires no new setting. The Backstory: When a prospect schedules a showing, he or she can choose to confirm by email or text. (No worries. ShowMojo’s Automated Confirmation is extremely rigorous and, as necessary,…

More Scam Prevention. More Multi-User Flexibility. More Everything.

When it comes to feature updates, some newsletters are a little more organized than others. This week – well – we basically stuffed everything we could into the business end of a blunderbuss. That’s a metaphor, of course, but you still might want to step back. Location Verification for Self-Showings We are serious about Stopping…

NOW AVAILABLE: Auto-Cancel Showings up to Three Hours in Advance

Avoid the Long Drive Hats off to those of you who manage properties across hundreds of miles. We couldn’t do it. Or, in cities where ten miles crawl like a hundred. We still couldn’t do it. Nonetheless, we are there for you. ShowMojo now auto-cancels unconfirmed showings one, two, or three hours in advance —…

NEW FEATURES for Teams and In-Person Showing Maestros

Pitching to the Base It’s about time we drafted a newsletter exclusive to teams and all of you who do in-person showings — since 75 percent of all ShowMojo activity is in-person showings. ShowMojo was built from the ground-up to automate everything about in-person showings — except the showing. And, well, some of us still…

BIG Lockbox Self-Show NEWS: Fraudulent Showing Auto-Detection

The Cover Story As we discussed Back in November the growing popularity of lockbox-based self-showings is being matched by the rise of some decidedly disreputable and despicable folk. At the time, we offered a thorough guide to Defend Your Company Against Self-Show Opportunists. Now, to further frustrate fraudsters everywhere, ShowMojo has developed fraud auto-detection functionality…

NEW Branding and Listing Gallery FEATURES

Introducing the Gallery and Branding Settings page – the start of a new chapter in ShowMojo’s epic, prospect-facing, beautification project. Well, it’s epic at least because it takes a long time. Astute followers might recall that this all started with the new, pretty, and highly-optimized Mobile Scheduling Experience. Don’t Like the Default ShowMojo Colors? Then…

Busy Time Buffers: The Last Calendar Integration Update You’ll Ever Need

By the time you read this, it’s a virtual certainty that six people already emailed us to prove that headline wrong. Fine then. They’re probably right. But let’s carry on with our bright-side, glass-half-full, TGIF mindset, shall we? The Busy Time Buffer From the very beginning, ShowMojo has focused on efficient travel between showings —…

Do You Import Listings into ShowMojo? Read On.

Today’s menu features an eclectic selection of value-packed morsels for the majority of our customers who import their listings from a property management (or other third-party) system. Get the Most Leads for Your AppFolio Condo and Townhouse Listings Have you noticed that AppFolio listings don’t have condo or townhouse property types? This means your listings…

Combating Online Listing Scammers and Self-Show Opportunists

At ShowMojo, over the last few months, we’ve observed an uptick in scammers and other less-than-reputable individuals targeting lockbox-based self-show listings. That’s in addition to the everyday (and everywhere) Craigslist faux-listing scammer. Hopefully our long-time readers understand that we’re not one to stand idly by – even when the funny business afoot really isn’t funny…

YABA: The ShowMojo Rental Application Beta

Frankly, we just got tired of saying: “ShowMojo automates your leasing process from the moment you start marketing to the point each prospect applies.” You might as well try to repeat “Sally sells short sales by the sea shore.” three times fast. Meanwhile: ShowMojo automates your entire leasing process – now that is kinder on…

NEW FEATURE: Solicit Showing Agent Feedback on Every Showing

From the Confessional It’s all true. We’ve been using the Showing Agent Feedback feature with ShowMojo demos and onboardings for more than a year. That’s right. We built it clandestine-like to collect feedback on all of you … and improve the ShowMojo platform at the same time. But don’t worry. We’re not ALWAYS listening. We’ll…

BIG NEWS: Introducing the Vault eLockbox

Let’s Recap In 2011 ShowMojo introduced the first prospect-based, in-person scheduling solution for residential rentals. Somehow, somebody forgot to schedule the parade. In 2014 ShowMojo added support for lockbox-based self-showings using single code lockboxes. Still no parade. In 2015 ShowMojo introduced the residential property management community to CodeBox — an affordable, dependable, secure digital lockbox…

Please Pardon Our Mess

The ShowMojo management console just got rehabbed. Want to see? Log in, have a gander at your Dashboard, and prepare to be underwhelmed. But don’t sell us short on this update. This was not a mere 10 gallons of semi-gloss – and there was no aspiration of beauty. Honest truth, we had simply run out…

The Official ShowMojo Customer Referral Program

When you refer someone to ShowMojo, everyone should win. And they should win automatically, because, well, it would be completely ridiculous for the world’s first and only leasing automation platform to roll out a customer referral program that relied on anything more than a click on a referral link. So, when a trusted company or…

ANNOUNCING ShowMojo Live Answer (And 24/7 On Demand)

Just in Time for Labor Day Weekend This morning, ShowMojo rolled out the first and only on demand 24/7 live answer service for residential rentals. Is your receptionist out for the week, and there’s no one to answer leasing calls? Just enable ShowMojo Live Answer — then turn it off at the end of the…

ShowMojo’s New Mobile Experience

Hey, we grew up cross-eyed, with a Teutonic resistance to tan skin, and an overbite befitting a kangaroo. We weren’t planning on winning any beauty pageants – ever. So ShowMojo has always been about leasing automation — saving you (or your showing agents) three or four or more hours each day. That’s the savings you…

Add ShowMojo PHONE Numbers for Team Members, Local Presence, and More

Looking for individual ShowMojo PHONE numbers that automatically route live calls to the correct agent? Need a local phone number for each location where you have on-market listings? Want specialized answer behavior, or just a unique number, for a specific marketing source (like Craigslist)? Now it’s all possible. And it’s at your fingertips. Additional ShowMojo…

Introducing All New Listing Superpowers

If nothing else, you have to admit that subject line sounds so much better than Power Features for Listings. The Listing Settings Page Our first power feature is all about simplification. Perhaps you already visited the new Listing Settings page (it will be a work in progress for some time) but take a gander at…

Do More with Screening Question Restrictors and Get More Intel on Declined Showings

Completely Autonomous Screening More than two-thirds of ShowMojo accounts now use screening question restrictors to dynamically restrict scheduling on individual listings based on income, pets, move-in date, and many other criteria. This lets showing agents focus on the best candidates (for in-person showings) and reduces risk by stopping needless traffic through vacant homes (for self-showings).…

Emergency Feature Updates

Fine. It’s not an emergency. It’s more of a creative disaster, but that would have made for a terrible subject line. The product development team has built all manner of new stuff, but we have not had time to draft a half-witty newsletter on any of it. So here’s just a taste. Add Virtual Tour…

Beta Announcement: The Real Yardi Integration

The Messy Backstory Before anyone calls us out, yes, technically, we have advertised a Yardi integration since 2013. That’s because we did – back in 2013. It was a youthful, baggage-free extended-weekend thing. But we always knew Yardi was a phone call away, and including Yardi in the marketing helped the sales team sleep better.…

New Feature Schizophrenia

If It Were an Accepted Medical Condition, We’d Get the Next Decade Off Wouldn’t it be really swell if all our favorite property managers, leasing agents, individual investors, institutional investors and multi-family operators (yes, all of you) could agree on something simple and the same for everyone. Just once? For fun? For us? Don’t everybody…

ShowMojo’s Knowledge Base is 300 Articles and Growing

On Absence and Fonder Hearts For those who might have wondered where our newsletters have gone, here’s the bittersweet truth. The ShowMojo creative team has been on a Lewis-and-Clark-like escapade unearthing and cataloging ever more content for KnowMojo, the one-stop-shop for at least half of everything you need to know about ShowMojo. (Yes, we’re still…

Read Me If You Use Lockboxes (Two Big New Features)

If you exclusively do in-person showings, we love you. You ARE the majority of our user base. But (sorry) this isn’t the newsletter for you. Credit Card or Drivers License? Let the Prospect Decide Some prospective renters prefer to validate their identity with a credit card. Others prefer to text in a photo of their…

PropertyBoss Integration Beta and Other New Shiny Things

Do You Use PropertyBoss? Then ShowMojo is about to make your business a little more magical. What else is there to say? Well, perhaps an awe-inducing recap on the benefits of ShowMojo’s Listing Import Functionality. And an invitation to join the PropertyBoss Integration Beta-fest. To get yours, just reply to this email. More on Listing…

Not Your Typical “Don’t Bother Us Over the Holidays” Announcement

And this ain’t no silly Christmas card neither. So don’t click “spam” just yet. Announcing Customer Knowledge Mojo ShowMojo’s new Customer Knowledge Base is nearly 100 articles and growing daily. Finally. And that’s even our first thought too. This is the real deal, folks. We’re adding answers to as many questions as we can. We…

Security Deposits Updates that Will Make You Sing

Remember that Call Center Closed Beta that we’ve got running at a slow boil? Well, one of the most common prospect phone inquiries is “what’s the security deposit?” It’s not that ShowMojo didn’t already have functionality to track and display security deposits – it’s just that it clearly could be better. Security Deposit is Now…

Making Your Leasing Process Even More Effortless

Leasing automation needs to be as effortless as possible. You shouldn’t have to mallet prospects down your funnel, needle-nose them through the narrow end, tease out and discard the prickly ones, nor descale and regularly grease the entire chute. That’s our job. That’s why you leave your leasing automation to ShowMojo. So here’s what we’ve…

New Features for Lockbox Users

No, We Are Not That Scary Lockbox Company We are fresh off a world-wind tradeshow tour and wow, do we have an image glitch. We hid the CodeBoxes behind the booth – even snuck out to the beach at 2am and buried the poor bastards in the sand – but folks still walked up and…

Introducing ShowMojo CLASSIC: Online Scheduling 101

When we first set out to build ShowMojo, we had a very ambitious mantra: Make the residential leasing process not suck – even for renters. Ah, the good old days of being a feisty, brash startup. (At least we’re not a startup anymore.) We have achieved that mission – albeit only for our customers and…

Announcing Multi-User Options for All Monthly Accounts

Multi-User Scheduling Is Hard No, not like Barbie in math class hard. Heck, even explaining why multi-user scheduling is hard is hard. Consider all the possibilities of group showings, clustered individual showings, one-showtime-per-day-per-listing, one-show-window-per-day-per-listing, one-showtime-per-day-per-location, and arbitrary-showtimes-per-week. Dash with tenant notification lead-times, showtime piggybacking, lockbox showings, no showing days and Showing Surge. Fold in wait…

Announcing Full Circle Integration with Rent Manager

Some Old Business For starters, a big mea culpa. We never announced that Rent Manager Listing Import graduated from the Beta Feature Club. We’d like to have a good excuse for that – we really would – but we don’t. Aw, come on. It’s not like we Instagram every time our six-year-old cashes out on…

New Feature Announcement: Late Showing Intercept

Perhaps we should be apologetic for our part in the upcoming Robot Revolution. But, wow, sometimes there’s things that robots just do better, saving us humans both our time and our sanity in the process. Like automatically fielding the inevitable “I’ll be five minutes late” and “We’re here ten minutes early” calls. So you can…

Improved Text-to-Access and Other Updates for CodeBoxes

Text-to-Access Works Without a Listing Text-to-Access lets your staff and even vendors gain immediate and trackable access to any property with a CodeBox hung on it. Property Managers sometimes put CodeBoxes on houses for vendors and their staff before the home is being marketed or shown — and before the listing is even in ShowMojo.…

The Summer Feature Grab Bag

Let’s Dig In Pre-showing questionnaires now work with screening question restrictors. The pre-showing questionnaire feature lets you take a quick showing over the phone. Then ShowMojo does the heavy lifting by following up with each prospect to get answers to your screening questions. Now, if the prospect doesn’t have all the right answers, ShowMojo ever-so-politely…

What Has ShowMojo Been Doing for You?

We sent one yesterday — titled ShowMojo Weekly Activity Summary — to tell you about the important activity on your account in the previous week.

Giving You Even More Scheduling Options

Editors Note: We have a long wind-up this week. If you are here for the features and not the banter, skip down to the sections highlighted in red. And Giving Us More Headaches OK. It’s time for some straight talk. There’s a reason why we haven’t implemented the Beach Day feature. You do know what…

More Text Messages for Everyone

Would you believe that 90 percent of all ShowMojo showings are self-scheduled by the prospect? So we’re not talking about those. (Though, wow, we’re excited about that number.)

Newfound Love (and Features) for Lead Claim

There?s no point in beating around the boxwood. Lead Claim has been the ugly, forgotten step-child at ShowMojo.After its introduction, Lead Claim was almost immediately eclipsed by company accounts with true multi-user functionality.

More Screening Question Magic

Screening Question Restrictors was a 2015 sleeper hit. For those not in the know, restrictors keep prospects from scheduling based on answers to certain screening questions:

New Plan Options for Just about Everyone

1. Most of our existing plans remain unchanged. 2. Your current billing plan and terms with ShowMojo stay the same. All current customer plans continue to be grandfathered in.

The Winter Lightning Feature Grab Bag

Just a quick reminder ? and an immediate letdown ? there’s no Lightning Eureka here. Lightning features are just smaller updates done super fast.

A More Responsive Listing Gallery

Well this is new. We?re actually announcing something with the word ?design? in it. Hey, it?s not that we don?t salivate and writhe in envy over great design.

Announcing the Prospect Blacklist

Do you have an overachieving prospect with an underachieving rental history? Are you receiving listing-site spam from someone fishing for leasing agent email addresses?

CodeBoxes for All

But please please keep reading please. This is just as good. Even if you don’t use lockboxes for self-showings

Got the Listing Site Blues?

Everybody has a favorite listing site. So, it stands to reason, everybody has a favorite listing site to vilify.

Important News for Lockbox Users

Earlier this week we got a call on the black phone (ok, they?re all black, but that?s not important). The caller revealed that some

A Different Kind of Listing Site

We?re striking out into new territory this week. Specifically, we?re happy to announce our very first (and very modest) attempt at a

Got Lockboxes? ShowMojo Can Help

ShowMojo now supports lockbox-based scheduling. You can enable Lockbox Code Distribution on any Listing in the Options section.