The ShowMojo Blog




NEW Listing-Based Showing Cluster Limits FEATURE

Listing-Based Showing Control Now you can restrict the total number of times a specific listing can be shown — per day and per week. These limits are for in-person showings — not lockbox-based showings. And the in-person limit applies no…

NEW FEATURE Theme of the Week: Canceled Showings

There’s only one outfit that can successfully pilot a newsletter about the joys of canceled showings. And, frankly, we know that‘s not us. But that’s what product development stuck us with this week. Yes, with the pointy end. Hey, folks, don’t…

Most Boring ShowMojo Newsletter Ever

No, not like the Boring Flamethrower. We are so insanely jealous of boring. All we get to sell is digital lockboxes (and that’s only to the fraction of folks who don’t do in-person showings). More Support for Third Party Agents…

Announcing MORE Critical Leasing Alerts

Some days — we know how it goes. The summer leasing season can feel like running a relay race, blindfolded, through a four-story bouncy castle, while tumbling downhill. And these are the days you still have your sense of humor…

FINALLY: Showing Notifications by Text Message

ShowMojo pioneered automated showing notifications by email back in 2011. Yeah, we’re kind of old. It was a big deal back then. Quite suddenly, there was no need to call the tenant before every showing. The awkward “I’m not asking…

ANNOUNCEMENTS on Multi-Family and Self-Showings

No, we are not proposing multi-family self-showings. That’d be all colors of crazy. New Property-Based Scheduling Options Hello, multi-family! We’re looking at you. Or single family with some multi-family. Or apartment communities. Or mobile homes. Well, fine, anyone who does…

NEW STACKING FEATURE: This One’s for the Showing Agents

Seventy-five percent of showings scheduled through ShowMojo are accompanied, in-person showings. There’s no self-show lockbox or key-checkout involved. And that makes sense, since ShowMojo was built first to completely reinvent the in-person showing experience. Hats off to all the showing…

ANNOUNCING Frequently Asked Questions

Do you need somewhere to answer common questions from prospective renters — somewhere that does not involve your voicemail or email inbox? And how about the ability to communicate directly to a prospective renter — apart from your owners or…

Automated Location Verification (Say That Three Times Fast)

For Lockbox Self-Show Users A couple months back we announced Fraudulent Showing Auto-Detection, flagging and canceling. A few weeks back we rolled out Location Verification for digital lockbox self-showings. Then, a classic You Got Your Chocolate in My Peanut Butter…

MUST HAVE Leasing Intelligence and ALERTS

Essential Alerts on Critical Issues ShowMojo now sends Daily Performance Alerts about several risk factors on your account, including when: A showing agent has less than 20 hours available in the next seven days to show one or more listings.…

NEW Showings, Showings and More Showings FEATURES

More Text-Based Communication Let’s start with the New Feature Nirvana gold standard — something that adds value, is completely automatic, and requires no new setting. The Backstory: When a prospect schedules a showing, he or she can choose to confirm…

NEW FEATURES for Teams and In-Person Showing Maestros

Pitching to the Base It’s about time we drafted a newsletter exclusive to teams and all of you who do in-person showings — since 75 percent of all ShowMojo activity is in-person showings. ShowMojo was built from the ground-up to…

BIG Lockbox Self-Show NEWS: Fraudulent Showing Auto-Detection

The Cover Story As we discussed Back in November the growing popularity of lockbox-based self-showings is being matched by the rise of some decidedly disreputable and despicable folk. At the time, we offered a thorough guide to Defend Your Company…

NEW Branding and Listing Gallery FEATURES

Introducing the Gallery and Branding Settings page — the start of a new chapter in ShowMojo’s epic, prospect-facing, beautification project. Well, it’s epic at least because it takes a long time. Astute followers might recall that this all started with…

Do You Import Listings into ShowMojo? Read On.

Today’s menu features an eclectic selection of value-packed morsels for the majority of our customers who import their listings from a property management (or other third-party) system. Get the Most Leads for Your AppFolio Condo and Townhouse Listings Have you noticed that AppFolio…

Combating Online Listing Scammers and Self-Show Opportunists

At ShowMojo, over the last few months, we’ve observed an uptick in scammers and other less-than-reputable individuals targeting lockbox-based self-show listings. That’s in addition to the everyday (and everywhere) Craigslist faux-listing scammer. Hopefully our long-time readers understand that we’re not…

YABA: The ShowMojo Rental Application Beta

Frankly, we just got tired of saying: “ShowMojo automates your leasing process from the moment you start marketing to the point each prospect applies.” You might as well try to repeat “Sally sells short sales by the sea shore.” three…

NEW FEATURE: Solicit Showing Agent Feedback on Every Showing

From the Confessional It’s all true. We’ve been using the Showing Agent Feedback feature with ShowMojo demos and onboardings for more than a year. That’s right. We built it clandestine-like to collect feedback on all of you … and improve…

BIG NEWS: Introducing the Vault eLockbox

Let’s Recap In 2011 ShowMojo introduced the first prospect-based, in-person scheduling solution for residential rentals. Somehow, somebody forgot to schedule the parade. In 2014 ShowMojo added support for lockbox-based self-showings using single code lockboxes. Still no parade. In 2015 ShowMojo…

Please Pardon Our Mess

The ShowMojo management console just got rehabbed. Want to see? Log in, have a gander at your Dashboard, and prepare to be underwhelmed. But don’t sell us short on this update. This was not a mere 10 gallons of semi-gloss…

The Official ShowMojo Customer Referral Program

When you refer someone to ShowMojo, everyone should win. And they should win automatically, because, well, it would be completely ridiculous for the world’s first and only leasing automation platform to roll out a customer referral program that relied on…

ANNOUNCING ShowMojo Live Answer (And 24/7 On Demand)

Just in Time for Labor Day Weekend This morning, ShowMojo rolled out the first and only on demand 24/7 live answer service for residential rentals. Is your receptionist out for the week, and there’s no one to answer leasing calls?…

ShowMojo’s New Mobile Experience

Hey, we grew up cross-eyed, with a Teutonic resistance to tan skin, and an overbite befitting a kangaroo. We weren’t planning on winning any beauty pageants … ever. So ShowMojo has always been about leasing automation — saving you (or…

Introducing All New Listing Superpowers

If nothing else, you have to admit that subject line sounds so much better than Power Features for Listings. The Listing Settings Page Our first power feature is all about simplification. Perhaps you already visited the new Listing Settings page…

Emergency Feature Updates

Fine. It’s not an emergency. It’s more of a creative disaster, but that would have made for a terrible subject line. The product development team has built all manner of new stuff, but we have not had time to draft…

Beta Announcement: The Real Yardi Integration

The Messy Backstory Before anyone calls us out, yes, technically, we have advertised a Yardi integration since 2013. That’s because we did — back in 2013. It was a youthful, baggage-free extended-weekend thing. But we always knew Yardi was a…

New Feature Schizophrenia

If It Were an Accepted Medical Condition, We’d Get the Next Decade Off Wouldn’t it be really swell if all our favorite property managers, leasing agents, individual investors, institutional investors and multi-family operators (yes, all of you) could agree on…

ShowMojo’s Knowledge Base is 300 Articles and Growing

On Absence and Fonder Hearts For those who might have wondered where our newsletters have gone, here’s the bittersweet truth. The ShowMojo creative team has been on a Lewis-and-Clark-like escapade unearthing and cataloging ever more content for KnowMojo, the one-stop-shop for…

Read Me If You Use Lockboxes (Two Big New Features)

If you exclusively do in-person showings, we love you. You ARE the majority of our user base. But (sorry) this isn’t the newsletter for you. Credit Card or Drivers License? Let the Prospect Decide Some prospective renters prefer to validate…

PropertyBoss Integration Beta and Other New Shiny Things

Do You Use PropertyBoss? Then ShowMojo is about to make your business a little more magical. What else is there to say? Well, perhaps an awe-inducing recap on the benefits of ShowMojo’s Listing Import Functionality. And an invitation to join…

Security Deposits Updates that Will Make You Sing

Remember that Call Center Closed Beta that we’ve got running at a slow boil? Well, one of the most common prospect phone inquiries is “what’s the security deposit?” It’s not that ShowMojo didn’t already have functionality to track and display security deposits…

Making Your Leasing Process Even More Effortless

Leasing automation needs to be as effortless as possible. You shouldn’t have to mallet prospects down your funnel, needle-nose them through the narrow end, tease out and discard the prickly ones, nor descale and regularly grease the entire chute. That’s…

New Features for Lockbox Users

No, We Are Not That Scary Lockbox Company We are fresh off a world-wind tradeshow tour and wow, do we have an image glitch. We hid the CodeBoxes behind the booth — even snuck out to the beach at 2am…

Introducing ShowMojo CLASSIC: Online Scheduling 101

When we first set out to build ShowMojo, we had a very ambitious mantra: Make the residential leasing process not suck – even for renters. Ah, the good old days of being a feisty, brash startup. (At least we’re not…

Announcing Multi-User Options for All Monthly Accounts

Multi-User Scheduling Is Hard No, not like Barbie in math class hard. Heck, even explaining why multi-user scheduling is hard is hard. Consider all the possibilities of group showings, clustered individual showings, one-showtime-per-day-per-listing, one-show-window-per-day-per-listing, one-showtime-per-day-per-location, and arbitrary-showtimes-per-week. Dash with tenant…

Announcing Full Circle Integration with Rent Manager

Some Old Business For starters, a big mea culpa. We never announced that Rent Manager Listing Import graduated from the Beta Feature Club.  We’d like to have a good excuse for that — we really would — but we don’t.…

New Feature Announcement: Late Showing Intercept

Perhaps we should be apologetic for our part in the upcoming Robot Revolution. But, wow, sometimes there’s things that robots just do better, saving us humans both our time and our sanity in the process. Like automatically fielding the inevitable “I’ll be five minutes…

Improved Text-to-Access and Other Updates for CodeBoxes

Text-to-Access Works Without a Listing Text-to-Access lets your staff and even vendors gain immediate and trackable access to any property with a CodeBox hung on it. Property Managers sometimes put CodeBoxes on houses for vendors and their staff before the…

The Summer Feature Grab Bag

Let’s Dig In Pre-showing questionnaires now work with screening question restrictors. The pre-showing questionnaire feature lets you take a quick showing over the phone. Then ShowMojo does the heavy lifting by following up with each prospect to get answers to your…

Giving You Even More Scheduling Options

Editors Note: We have a long wind-up this week. If you are here for the features and not the banter, skip down to the sections highlighted in red. And Giving Us More Headaches OK. It’s time for some straight talk.…