Allow for Mass Reassign or mass message. Allow for there to be check boxed to do more than 1 thing at a time. We are having an issue with an ag?

Allow for Mass Reassign or mass message. Allow for there to be check boxed to do more than 1 thing at a time.

We are having an issue with an agent canceling appts and we are trying to reassign to other agents and at the moment are going 1 by 1 to do the same assignment. Taking alittle alittle long