Guidance to people scheduling appointments who don’t meet certain criteria and propose units where they do. We get plenty of calls about “I can’t sche?

Guidance to people scheduling appointments who don’t meet certain criteria and propose units where they do. We get plenty of calls about “I can’t schedule a showing but don’t know why.” It’s usually move-in date or pets, but SM does not tell them that. Give them some info like “you have a pet, but this apartment does not allow them” so that they can stop wasting time. Wasted time causes people to go elsewhere instead of looking at other listings.