In ShowMojo reports, there is one entitled Listing Performance. When this report is generated, there are two separate columns that each show “actual” and “scheduled” showings. The “actual” column displays the number of showings that have been booked (minus any cancellations). This number can still be misleading since it contains future appointments which are subject to also being cancelled. Perhaps ShowMojo can add an additional column to this report that displays the total of completed showings for each listing. This column would show the number of past showings (broken down by listing) minus any no-shows that were reported by a team member and minus any cancellations that were reported by ShowMojo.