Notify prospects of reason for declined showing for some questions.
It creates a bad customer experience when prospects are declined, sometimes multiple times, for a showing based on a questionnaire answer but the system does not tell them why. In our fast paced world people just don’t read the fine print. Some questions are better to be vague on, but I don’t see why we shouldn’t tell a prospect they are scheduling too far in advance or other basic questions. Ideally we could set an error message for certain questions to guide them, or even ask those questions first if they are possible decline questions and have an error message. That way we don’t gather all the roommates etc info before finding out the tenant has pets and therefore can’t rent there.
