No. It’s not a goat catapult.
Incomplete Screening Intercept
Did you know ShowMojo PHONE automatically answers and resolves calls from prospects running late or prospects who arrive early to their showing? Well, ok, that’s like 2016-old news.
Now we’ve updated Late Showing Intercept to also assist prospects who haven’t completed their screening questionnaire or submitted documents. ShowMojo intercepts the call for these incomplete showings, then texts the prospect a link to help them complete their pre-showing requirements.
If you’ve got Late Showing Intercept enabled – you likely do – this new feature just works. If you don’t, here’s how to Enable Incomplete Screening and Late Showing Intercept.
Follow Up Email Templates for Self Showings
Full disclosure. When we realized that follow up emails really should be different for in-person showings versus self-shows, we were collectively slack-jawed that no one has support-raged on this particular topic.
And, before anyone starts, you can now customize your follow ups based on showing type right on the Communication Settings page.
We should add that support-rage is no joking matter – even though we just did. Our operations staff grind their fingertips off to ensure every customer is using ShowMojo to its fullest potential. And they’re great, caring people to boot.
Cancel and Reschedule Templates
Got something you always want to convey when you manually cancel or reschedule a showing? Want to do it with your style and flair, instead of ours? Now you can – on the Communication Settings page.
But no one trash-talks our flair.